Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works.
Quick Checklist
- Ensure you are 18+ and in a legal jurisdiction.
- Have a valid ID and proof of address ready for verification.
- Understand wagering requirements before claiming any bonus.
- Set a budget for deposits and stick to it.
- Familiarize yourself with withdrawal methods and limits.
How to Sign Up
- Visit the official site by clicking the join button on Pointsbet.
- Click the “Sign Up” or “Register” button.
- Fill in your personal details: name, date of birth, email, address.
- Create a username and a strong password.
- Accept the terms and conditions and submit.
- Verify your email by clicking the link sent to your inbox.
How Wagering Works
Let’s walk through a real example. Suppose you claim a $100 bonus with a 10x wagering requirement. You must place bets totaling $1,000 before you can withdraw any winnings from that bonus.
If you bet on an event with American odds of -110 (decimal odds ~1.909), the implied probability is 52.38%. For every $1 you bet, the expected return is $0.9545, meaning an expected loss of $0.0455 per dollar wagered. Over $1,000 in wagering, your expected loss is $45.45. So your expected net from the bonus is $100 – $45.45 = $54.55.
Deposits & Withdrawals
| Method | Min Deposit | Max Deposit | Withdrawal Time | Fees |
|---|---|---|---|---|
| Visa | $10 | $5,000 | 3-5 business days | None |
| Mastercard | $10 | $5,000 | 3-5 business days | None |
| PayPal | $10 | $10,000 | 24 hours | None |
| Bank Transfer | $50 | $25,000 | 5-7 business days | May apply |
| Skrill | $10 | $10,000 | 24 hours | None |
Is It Safe?
The platform uses SSL encryption to protect your data. It holds a license from a reputable gaming authority and undergoes regular audits. Your funds are held in segregated accounts, so they are protected even in the unlikely event of insolvency.
When Things Go Wrong
Here are common issues and how to resolve them:
- Login problems: Use the “Forgot Password” link or contact support.
- Withdrawal pending: Ensure all documents are uploaded for KYC verification. Check if you have met wagering requirements.
- Bonus not credited: Verify you used a valid promotional code and met the minimum deposit.
- Bet not settled: Wait for the event to conclude; if still pending after 24 hours, contact support.
- Account locked: Possible breach of terms; contact support for assistance.
Good to Know
Responsible gambling tools are available: you can set deposit limits, session time limits, and self-exclusion periods. These can be adjusted in your account settings or by contacting support.
FAQ
How do I verify my account?
Upload a copy of your government-issued ID and a recent utility bill in the verification section of your account.
What is the minimum withdrawal amount?
The minimum withdrawal is typically $10 for e-wallets and $50 for bank transfers.
Can I use the same method for deposit and withdrawal?
Yes, but withdrawals will be processed back to the method you used for deposit when possible.
Are there withdrawal limits?
Yes, daily and weekly limits apply; check the terms in your account.
How long does it take to get a withdrawal approved?
Approval takes up to 48 hours, then processing times vary by method (e-wallets within 24 hours, cards 3-5 days).
What do I do if my bonus hasn’t been credited?
Check the promotion’s terms and contact customer support if conditions are met.
Is there a mobile app?
The platform is optimized for mobile browsers and offers a progressive web app (PWA) for quick access.
How can I contact support?
Live chat, email, and phone support are available 24/7. Check the help page for details.
This guide gives you the exact steps to deposit, wager, and withdraw successfully. Follow them and you’ll avoid common pitfalls.